ZS
Zizipho S
1 reviews | Active since Apr 2018
18 Mar 2026, 11:25
*****
I was de*****ed R106000.00 and Standard bank only managed to get back R2000.00 because the money was moved to multiple banks. Later after this incident one card was used for multiple purchases which i did not have a record of this and i was refunded the amount but when i tried to get both Standard Bank and the Ombuds to look at this i was ignored.
I have since had a personal loan which I paid off and have been trying to get it closed since December 2025 and to date i get pushed from once consultant to the next advising i have a settlement amount which no one is able to give a detailed explanation and since following up now with no feedback.
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
18 Mar 2026, 12:40Good day Zizipho,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Mar 2026, 12:40
Official
Good day Zizipho,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
