90 000.00 drawn *****ulant from my account

Good day<br> <br> <br> <br> On the 17th July my account was ********** used in Cape Town, 80 000.00 was drawn inside the branch and 2x 5000.00 were drawn from atm. Case was opened the same day on from Vincent/ East London branch. All necessary documentation were sent to head office since then no one ever came to me with any feedback. 31st July as i was making follow up with ***** department i was sent to the branch , and I was told that the case is lost control. To my surprise when I got top the branch they were not aware , no one ever contacted them from ***** and i was sent again to open up a case to police and took back the affidavit to the branch.<br> <br> <br> <br> I am so disappointed to establish that there is no sense of urgency in cases like this. As the customer i needed to run around to get attention. No customer care where you get feedbacks , it just gone quiet. Let alone the huge inconvenience it has caused to my activities.<br> <br> Nozuko<br> <br> <br>