82 year old left stranded in Beijing by Standard bank

On Friday the 26th April 2024 my dad the owner and Director of J.R. Choeu Express was stucked in a hotel in Beijing he called me so that I can sort the matter as he could not log on to the standard bank app i did that by calling our relationship manager Sifiso Dlamini at about 18:20 pm and he didn't answer the call call again at 18:30 pm he answered i then relate the story to him regarding my dad's situation that the credit card is insufficient funds could he transfer the funds into his account so that he can pay the hotel as they have already throw him out as the card declined to my surprise he said he could not help him the bank is closed i was disappointed as an 82 year old was in a foreign country and his relationship manager can't help him after banking with standard bank for more than 25 years my heart is bleeding that my dad has to suffer having money in his business account but so called Sifiso says he is enabled to help him he didn't even care about his health as am writing my dad is very sick and still in Beijing thank you Sifiso but listen if my dad can die there watch the space Standard bank and your employee this doesn't end here am taking this to all social media platforms.