8 months to change address on statements

For 8 months we having been begging Standard Bank to change our address on our statements .<br> We have phoned , we have been to the Private banking in , and spoke to the manger to sort out this issue but every month it is still the same old address..<br> We are Private Bankers and pay a fee for this, but something so basic just cannot be done.!!!<br> The normal reply is it the IT Dept.!!!!!<br> The only solution for me now is close the accounts and go to another bank who can put the right address on your statments<br> Standard Bank you are not going forward, you are going Backwards and fast.!!!<br> Who can we get in this company to sort this out<br> Unhappy and ready to move out customer.