HM
Hayley M
1 reviews | Active since Jul 2022
23 Apr 2025, 09:49
*****
I had *****ulent activity on my account..while the said *****sters were busy clearing out all my back accounts the only response I got from stdbank was could the give me more credit out my credit card they can see the all available monies re used!!!I got no otp or phone calls expressing any concern about my accounts all been cleaned out.
The only response I got from them is I owe 60k that was taken from the credit card...Are they not insured for this??? I now have to pay this back including interest..I am appalled by their behavior..Where are our consumer rights as clients..I know I'm not the only one in this situation..
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 Apr 2025, 09:52Good day Hayley,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Apr 2025, 09:52
Official
Good day Hayley,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
HM
Hayley M's updateReviewer Update
23 Apr 2025, 14:13I've heard all this before..How is this any help what so ever???
At the end of the day you still have no compassio for your clients.
You obviously have insurance for situations like this but you would clearly prefer to let the clients suffer.
At the end of the day you still have no compassio for your clients.
You obviously have insurance for situations like this but you would clearly prefer to let the clients suffer.
HM
Hayley M's update23 Apr 2025, 14:13
Reviewer Update
I've heard all this before..How is this any help what so ever???
At the end of the day you still have no compassio for your clients.
You obviously have insurance for situations like this but you would clearly prefer to let the clients suffer.
At the end of the day you still have no compassio for your clients.
You obviously have insurance for situations like this but you would clearly prefer to let the clients suffer.
Standard Bank's replyOfficial
23 Apr 2025, 14:21The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Apr 2025, 14:21
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***