TM
Themba M

1 reviews | Active since Jul 2017

21 Feb 2019, 15:03

***

Bank fails to give me feedback since beginning of the month I've been told same answer that the matter has been submitted to relevant authorities. All I'm asking for is the feedback in writing.

0
Replies (2)
Standard Bank
Standard Bank's reply22 Feb 2019, 03:56
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Clint Chetty Complaint Resolution Centre
 ***
 *** (fax)
 *** 
Standard Bank
Standard Bank's reply22 Feb 2019, 10:54
Official
Dear Themba Masilela 

Thank you once again for posting your comments.

I refer to my email response to you and can confirm that this matter has been responded to.

Kind regards

Luyanda Ntusi
Complaint Resolution Centre
***