70 Days Later and Still waiting a response.

On 5 May 2015 I sent an email to Standard Bank requesting the change of a debit order. To date the debit order has not been changed neither have I received the courtesy of a response to my request.<br> <br> I went onto sending two more emails as well as laying a complaint on their Facebook Page and with their client services. I was promised on 4 occasions that someone from their offices would contact me and assist with my simple request to have a debit order changed. To date no one has attempted to contact me. My request remains unresolved.<br> <br> I find the service or should I say lack thereof from the part Standard Bank to be appalling. I do not hold my primary account with St Bank any longer for these same reasons and glad that I do not have to deal with them on an ongoing basis! Their service and the manner in which they deal with simple requests is appalling and what is even more horrifying is, the manner in which they deal with complaints ... just ignore clients. <br> <br> It is obvious your customer services department has no sense of urgency and you run an inefficient/non-existent administration query department. <br> <br> Highly disappointing and ***********!