RC
Robert C

1 reviews | Active since Mar 2009

28 Nov 2016, 14:25

7 minutes on a call and still no answer

<p>7 minutes on a call to call center still no answer PATHETIC</p>

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Replies (3)
Standard Bank
Standard Bank's reply29 Nov 2016, 13:26
Official

Good day Robert

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply01 Dec 2016, 13:09
Official

Good day Robert

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply02 Dec 2016, 06:47
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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