7 DAYS TURN AROUND TIME FOR DEPOSITS GONE BAD!!

I deposited R3200 at the Standard Bank ATM to my cheque account this morning: 27 March 2015, everything seemed in order, when suddenly the ATM kept quiet for a little while and then took out a slip that said \PAPER JAM""; he told me that Standard Bank is unable to help me clear my money immediately. Said that It would take the bank 7 DAYS to come back to me with my query!!!! Which is not actually 7 days its 10 days because they are excluding weekends and holidays;Andrew told me standard Bank will come back to me on the 7th April 2014!! My goodness!!<br> <br> Even as a Prestige customer!! What services am I paying for then. I mean this is R3200 I am talking about here! This is not a mere R500 that one can wait 7 days for! I want my money ASAP. This is totally unacceptable! Why has Standard Bank offered this service if they are going to make customers wait for their money!!<br> <br> I am appalled by this. Never have I received such bad service from a bank! <br> <br> Ms Cebekhulu<br> ***<br> <br> """