7 days later and still no resolution.

Item: Standard Bank
Rating: 1
Author: Craig E

Its been 7 days later and i have still not been refunded and no one has still provided me with proper feedback or a way forward.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

11 Jun 2019, 13:14

Dear Craig
Thank you for posting a comment.

The matter has been escalated and feedback will be provided shortly.

Regards,
Complaint Resolution Centre
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Standard Bank's reply11 Jun 2019, 13:14

Official

Dear Craig
Thank you for posting a comment.

The matter has been escalated and feedback will be provided shortly.

Regards,
Complaint Resolution Centre
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Craig E's updateReviewer Update

11 Jun 2019, 13:17

This should really not take this long.

Craig E's update11 Jun 2019, 13:17

Reviewer Update

This should really not take this long.

Standard Bank's replyOfficial

18 Jun 2019, 14:30

Dear Craig Erasmus

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that feedback has been provided.

Kind regards

Sicelo Khoza
Complaint Resolution Centre
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Standard Bank's reply18 Jun 2019, 14:30

Official