LF
Lukie F

1 reviews | Active since Jul 2021

07 Feb 2024, 23:23

627 Credit Score cant lend you a car loan

So a score of 621 still cant land me a car load. I'm wondering why I should still bank with you. More over the consultant cannot precisely tell me why the loan was rejected.

0
Replies (5)
Standard Bank
Standard Bank's reply08 Feb 2024, 07:36
Official
Hi Lukie

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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LF
Lukie F's update09 Feb 2024, 13:18
Reviewer Update
Are you still getting back?
Standard Bank
Standard Bank's reply09 Feb 2024, 13:20
Official
Dear Lukie

We deeply regret for the wait for our response.

We have asked our staff to check in and offer their thoughts on this.

We sincerely regret any inconvenience this has caused.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Feb 2024, 15:53
Official
Dear Lukie 

Thank you for writing back to us.

We will follow up with our team and we will be in touch.

Sorry for the inconvenience caused.

 
Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 Feb 2024, 15:29
Official
Hi Lukie

Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team
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