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I had a hacking issue over the weekend, and called Standard Bank customer care and ***** division. I asked them to deactivate my wifes account, Melanie Dunn, and was told that the accounts had been deactivated and she could go into the nearest branch on Monday to sort out the issue. My wife and I went to Standard Bank on Monday, and when the consultant went into the account, it was discovered that nothing had been done. There were numerous hacking attempts on her account, however bitdefender managed to block them. On Sunday when my wife called the bank, the individual with whom she spoke, refused to give her surname? I see that there are many bad reviews re Standard Bank. Prof Rory Dunn.