JH
Jordan H
1 reviews | Active since Mar 2025
17 Mar 2025, 08:47
*****
Today marks the 11th day of me waiting on the ***** department to call me about my investigation. All i want is my money back in my account. Stop promising that you will call a person back or my query will be resolved within 24/48 hours.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
17 Mar 2025, 08:57Good day Jordan,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Mar 2025, 08:57
Official
Good day Jordan,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
JH
Jordan H's updateReviewer Update
17 Mar 2025, 13:04I cannot believe that you guys answer my call after 43 minutes waiting in the queue and someone answers does not talk to be all i hear in the background is children and someone playing with the headsets. This is honestly not on, can someone please call me back as i am very upset regarding what happened now.
JH
Jordan H's update17 Mar 2025, 13:04
Reviewer Update
I cannot believe that you guys answer my call after 43 minutes waiting in the queue and someone answers does not talk to be all i hear in the background is children and someone playing with the headsets. This is honestly not on, can someone please call me back as i am very upset regarding what happened now.
Standard Bank's replyOfficial
17 Mar 2025, 13:18The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Mar 2025, 13:18
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
JH
Jordan H's updateReviewer Update
17 Mar 2025, 13:29You guys keep on saying the same thing over and over. You told me that last week as well.
JH
Jordan H's update17 Mar 2025, 13:29
Reviewer Update
You guys keep on saying the same thing over and over. You told me that last week as well.
Standard Bank's replyOfficial
17 Mar 2025, 14:42Our team is working on this matter. We will be in touch with further feedback.
Standard Bank's reply17 Mar 2025, 14:42
Official
Our team is working on this matter. We will be in touch with further feedback.