CM
Christopher M
1 reviews | Active since Jun 2012
01 Jun 2025, 21:24
*****
Lodged a call with your ***** hotline. I had a cloned card using my one account. 12 hours later no resolution from the bank. Now the bank has SUSPENDED all of my business accounts even though the ***** is linked to one account only.
No authorisation was given to block all of my accounts. This now means all debit orders are not going through. 12 hours. Blocked accounts. Debit orders not happening. 10k ******. And your ***** hotline staff do not give reference numbers? Only mention that the calls are recorded. No reference number? Persons spoken to Pharisha
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Standard Bank's replyOfficial
02 Jun 2025, 07:41Dear Christopher
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply02 Jun 2025, 07:41
Official
Dear Christopher
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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