AB
Alta B

1 reviews | Active since Oct 2018

13 Dec 2018, 20:51

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I might have been exposed into a **** September 2018. The amount is about R15000. A ***** case was opened October 2018 and up to date there has been no response. All the necessary documents have been given. A friend Mark Anderson from Manchester invited me on Facebook. That was about 3 weeks before my birthday September. He has sent me a parcel containing shoes, clothes, jewelry, skin products, perfume, travel bags, an apple laptop and a cell phone and according to him there are some other goods also and then cash stashed in one of the bags for R950000 which he did not declared. I had to pay R2000 for the package not yet received in view of the money found by customs. The amount was cleared by our IRS. Lettet supp**** to the bank as well as a copy of the receipt of the parcel that has been sent. To retain the funds by the Reserve bank I had to pay R3500 and R2500 to clear the funds. Which I would get back. Then the courier service forward a letter from the Reserve bank requesting R48000. I paid R10000 and the parcel delivery will assist with R10000. I still have to pay R18000. I can not get the parcel until all monies have been paid. I also had to open a case at the Police station which I did, also no response.

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Replies (1)
Standard Bank
Standard Bank's reply14 Dec 2018, 04:06
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: -          Email: ***   We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support  Kind regards Niyaaz Jardine Complaint Resolution Centre
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