CB
Carina B
1 reviews | Active since Sept 2023
20 Sept 2023, 08:22
********
My husband submitted a BoE to the Mall of the North branch on the 21st of August 2023. The dealer ***** emailed it to STANDARD BANK finance, and ****** phoned us; we instructed her to forward the BoE to the CFO of STANDARD BANK to be discharged. We have had no feedback from her.
We also emailed the BoE to *** and *** As instructed by THE RESERVE BANK OF SOUTH AFRICA
He rep**** on the 23rd of August 2023, we then sent a reply on 13 September, He rep**** again on the 14 September 2023 and he is refusing to adhere to the law and BoE act.
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Standard Bank's replyOfficial
20 Sept 2023, 08:46Dear Carina
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Sept 2023, 08:46
Official
Dear Carina
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***