50

On 3 Feb 2016, I received a phone call from no.***. The manner how the call was handled was totally wrong as I was asked personal information. The person could not identify him well enough and I also did not supply any of my personal info. I mailed Standardbank information and prestige and asked them if the tel no. is actually a valid bank no. Since registering the call I have had no feedback. On Saturday 20 Feb 2016 with a surprise I found all my bank cards disabled. No communication from my mails and no telephone calls to query my account. I am FICA registered with the bank. Standardbank, this is not customer care service. This is rude and very bad service. Now Standardbank wants me to visit a branch to mop their mess. Why? Mr CEO will you entertain such service, I don't think so.