5 star Customer Service

Words are not enough to describe the service that i get from Roslyn Schoeman at standard bank centurion. She has been my prestige banker for a couple of years now and have done things above the call of duty and beyond expectations. I can say with all honesty that i don't believe for one second that the other bankers could have done what she did for me. She constantly stays in contact to find out what i need and respond prominently to any query that i have. When i app**** for a car finance she managed to get me the finance that suits me within a day and the delay was with the dealership. The same thing happened when i app**** for a home loan. She explores every avenue until results are achieved.

This is the reason i strongly believe that it would be hard for other standard bank employees to keep up with her standards. I'm a prestige banker but i feel that i'm getting better services than the private banking clients. Both the dealership and an estate agent were so amazed at the service that i get which says alot since they deal with different people and financial institutes on a daily basis. Well done Roslyn!!!