5 Months of Stalling to Blame the Victim – Inconsistent ***** Rulings (Case 071725)

Standard Bank’s ***** Department is a disgrace. My mother, a former teacher and SME owner employing 20+ staff, has been de*****ed of over R96,000. The bank is now rejecting liability despite a fatal inconsistency: they admitted the security breach for a R31 transaction (Case ***) but deny it for the R96,000 theft (Case 071725) that happened days later via the same vulnerability.

The bank claims "no wrongdoing" , ignoring known SS7 flaws and API manipulation that allows OTP bypass. They offered a measly R6,113 as "goodwill"—a slap in the face to a woman whose business they have crippled. CEO Sim Tshabalala has ignored direct pleas for an executive review. We are now proceeding with an Ombudsman audit of this department and a class action lawsuit. Avoid this bank if you value your business's survival.