TM
TUMELO M
1 reviews | Active since Jun 2015
25 Jun 2015, 09:53
5 MINUTES FROM CLOSING MY STANDARD ACCOUNT
i CANCELLED MY LOST CARD WITH STANDARD CARD DIVISION AND ORDERED A NEW CARD. DURING THIS PROCESS THEY FAILED TO INFORM THAT CANCELLING MY CARD MEANT I COULDNT ACCESS MY ACCOUNT VIA ANY OF THE CHANNEL, ON PAYDAY, I AM NOW TOLD THAT I MUST GO TO THE BRANCH ON A DAY I CANT LEAVE THE OFFICE, THIS IS NOT RIGHT, I SHOULD HAVE BEEN ADVISED AND I WOULD HAVE ONLY CANCELLED THE CARD AFTER I PAID MY BILLS
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Standard Bank's replyOfficial
25 Jun 2015, 11:54Hello TMOKG@1234,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Jun 2015, 11:54
Official
Hello TMOKG@1234,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***