DR
Debbie R
1 reviews | Active since Nov 2011
29 Apr 2015, 09:42
5 hours and still waiting for query to be solved
New account opened on Saturday<br> Internet banking and card not working<br> Call centre takes 16 minutes to answer phones<br> One time password not coming through after confirming cell no 10 times at least<br> No one wants to help or try and fix the problem<br> at my wits end
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Replies (1)
Standard Bank's replyOfficial
22 May 2015, 09:15Hello debbieram,
With reference to the above complaint, I confirm that feedback has been given to you by Std Springs branch .
Once again sincere apologies.
Kind regards
Pearly James
Complaint Resolution Centre
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With reference to the above complaint, I confirm that feedback has been given to you by Std Springs branch .
Once again sincere apologies.
Kind regards
Pearly James
Complaint Resolution Centre
***
***
Standard Bank's reply22 May 2015, 09:15
Official
Hello debbieram,
With reference to the above complaint, I confirm that feedback has been given to you by Std Springs branch .
Once again sincere apologies.
Kind regards
Pearly James
Complaint Resolution Centre
***
***
With reference to the above complaint, I confirm that feedback has been given to you by Std Springs branch .
Once again sincere apologies.
Kind regards
Pearly James
Complaint Resolution Centre
***
***