4days and still counting to process a request.....

I sent in my request to transfer money from my money mkt account which was done on the same day. Now to transfer the money to my home country account, despite getting feedback that it was going to be done, still nothing has happened. The other time it took me 14days to have the transfer effected. I even wrote a message on their complaints board on their website, besides the automatic reply, nothing happened. Probably it's high time they reduce their advertising expenditure and invest more in a competent staff. Never seen such incompetence as that displayed at the Non residents branch in Joburg. It's beyond belief. <br> <br> I am sure that transfer will only happen after a dozen phone calls of follow ups being tossed from one person to the other. Tomorrow being a Friday.....there is no hope!!!!!<br> <br> standard Bank moving backward...forward never.