VJ
Vone J
1 reviews | Active since Mar 2009
24 Jan 2018, 07:10
48 hours response time what a joke!
I have been contacting Standard Bank via email for the past 2 and a half weeks to get confirmation that my account has been closed as per my branch (Menlyn Mall) visit in person. After being advised by the call centre that they are not able to assist me. I have moved to another country HENCE visiting the branch to close my account. Good customer service seems to have gone down the drain!
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Replies (2)
Standard Bank's replyOfficial
24 Jan 2018, 07:22Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply24 Jan 2018, 07:22
Official
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
VJ
Vone J's updateReviewer Update
24 Jan 2018, 07:35That is the exact response I have been getting for more than 2 weeks!
VJ
Vone J's update24 Jan 2018, 07:35
Reviewer Update
That is the exact response I have been getting for more than 2 weeks!