1 reviews | Active since Jan 2017
43 years with no debits returned
<p>we have been with Standard Bank for 43 years with not I RD cheque returned debit order no problem what so ever. Now when we want their help for a loan they wany to charge us prime plus 7 we have had numerous cars mercedes jeeps etc with them they have all our banking and their answer is we are a risk. we have been to other banks that do not know us and have been given a better deal we are with Private Banking and they say we are a bad risk it ids an insult of the highest form we aare think of chaning banks after this insult</p>
Good day Rita Thomson
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Rita Thomson
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
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As yet no email has been sent to us
As yet no email has been sent to us
can you imagine all the money Stndard Bank have made out of us during all these years disgusted
can you imagine all the money Stndard Bank have made out of us during all these years disgusted
Good day Rita Thomson
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Rita Thomson
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Mrs Thomson
I refer to your complaint regarding concerns raised with your credit facility sought, with specific reference to rate app****.
Thank you for raising this matter with us. The application has been actively submitted and motivated by Yashvira to Credit, and I am happy to confirm that the Revolving Credit Facility required, for R ********* has been approved.
The rate remains at prime plus 7% [ 17.5% at present], monthly required repayment will be R ******xx.
Standard bank would like to thank you for your continued support and loyalty. We appreciate your business, and are continuously looking at ways to provide you with a superior level of customer experience, and an innovative product that meets your expectations. The pricing of unsecured lending is an intricate process, and a number of factors are taken into account when rates are awarded to product being sought.
We do value your relationship with the Bank, and stay committed to bringing real banking value to you.
I trust that the above clarifies your concerns raised and that business between yourself and the bank will be restored.
Kind regards
Penny Rabe
Good day Mrs Thomson
I refer to your complaint regarding concerns raised with your credit facility sought, with specific reference to rate app****.
Thank you for raising this matter with us. The application has been actively submitted and motivated by Yashvira to Credit, and I am happy to confirm that the Revolving Credit Facility required, for R ********* has been approved.
The rate remains at prime plus 7% [ 17.5% at present], monthly required repayment will be R ******xx.
Standard bank would like to thank you for your continued support and loyalty. We appreciate your business, and are continuously looking at ways to provide you with a superior level of customer experience, and an innovative product that meets your expectations. The pricing of unsecured lending is an intricate process, and a number of factors are taken into account when rates are awarded to product being sought.
We do value your relationship with the Bank, and stay committed to bringing real banking value to you.
I trust that the above clarifies your concerns raised and that business between yourself and the bank will be restored.
Kind regards
Penny Rabe