NM
Novuyozintle M

1 reviews | Active since Feb 2017

25 May 2025, 13:53

40MIN WAIT AT 1 ATM SOSHANGUVE CROSSING

Soshanguve Crossing ATM. I CANT BELIEVE OUT OF THE WHOLE MALL,CATERING CLOSE TO 200,000 PEOPLE ON A DAILY,THIS MALL ONLY HAS 1 "WORKING" ATM. THE LONGEST QUEUE CAUSED BY THEEEE SLOWEST ATM.ONE PATRON STANDS ON THIS 1 ATM FOR CLOSE TO 25-30 MIN JUST FOR A TRANSACTION. TAKE PAYING CUSTOMERS SERIOUSLY AND INCREASE YOUR ATM MACHINES!!!!!

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Replies (3)
Standard Bank
Standard Bank's reply25 May 2025, 15:26
Official
Dear Novuyo

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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NM
Novuyozintle M's update25 May 2025, 19:28
Reviewer Update
Not only me,but users of that ATM.Increase atleast to 3 atms.
Standard Bank
Standard Bank's reply25 May 2025, 21:34
Official
We understand how important this matter is to you and want to assure you that it is being treated as a priority. 

Our team is dedicated to resolving it promptly and will provide you with feedback as soon as possible. 

We truly appreciate your patience during this time.

Thank you.

Kindest regards,
Standard Bank Hello Peter Team
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