NZ
Nonjy Z

1 reviews | Active since Apr 2015

01 Apr 2015, 19:45

40 service request be4 things get done properly!

On Feb I went 2 d branch before I went abroad to inform the bank about my travel & update all my banking details. I provided every document required 4 everything I needed to be done & the teller was very much willing to assist & she looked really busy while fulfilling my requests.<br> <br> One of my requests was that they remove my old cell number from the system and replace it with my new/existing number. She did that, I even received an sms confirming a change in \my updates"number (on my new phone)"

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Replies (1)
Standard Bank
Standard Bank's reply07 Apr 2015, 14:21
Official
Hello nonjyvee,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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