DW
Douglas W
1 reviews | Active since Feb 2013
05 Sept 2022, 19:42
3rd time lucky with useless Standard Bank
I have been with Standard Bank for over 20 years- I have 2 home loans (fully paid) and 2 business cheque accounts. I have been trying since 26 April 2022 to get my spouse/business partner on my business profile CIPC acknowledged him as a shareholder but Standard Bank won't. I threatened to move my account but obviously I am not that good a customer I have issued them with all updated FICA records but even thoughthey recognize him on one business they wont recognize him on the business started 18 years earlier. A previous HELLOPETER review led to a flurry of activity but nothing resolved. If it was not for the 2 home loans accounts I would have moved years ago.
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Replies (1)Standard Bank's replyOfficial
06 Sept 2022, 07:35Good Morning Douglas
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply06 Sept 2022, 07:35
Official
Good Morning Douglas
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
