PM
Pula M

1 reviews | Active since Jun 2016

20 Jun 2016, 07:07

3rd terrifying and horrable services by standard bank again

<p>On the 13th my employee deposited a R1000 in my account and it didn't reflect in my account, which i had to deposit to my vending machine to running my business, then the next day i called mabopane branch to assit, they promised to resolved my matter and promised to come back me. Instead i had to remind them about 5 times in 3 days with feedback as per their promise. I then spoke suggested not be deposit charged R31 fee because my employee had to deposit over the tellers as atm's were not workng, we had lost a business for about 3 days and we usaully use standard bank facilities on weekly basis.</p> <p>I had to pressurise the manager Mpho Maboela to make a plan as was now gatvol another bad services by standard banks and she decided to deposit a cheque in my bank acc on the 14th, then she promised to give me a feedback within 48 hours. On sa****ay i decided to check my bank statement and there was charged R31 for dep fee while a had lost business for 3 days and the branch manager never gave a call within the specified time.</p> <p> </p> <p>This is my 3rd differnt query with standard bank now!</p> <p> </p> <p>I DON'T WANT ANYTHING BUSINESS WITH SATANDARD BANK, IM VERY GATVOL AND PLEASE CANCEL ALL MY ACCOUNT WITH IMMEDIATE EFFECT.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply20 Jun 2016, 13:41
Official

Good day Pula Matlhare

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********