BV
Bianca V

1 reviews | Active since Jan 2018

30 Apr 2018, 15:03

3RD REQUEST FOR HELP WITH WORLD CITIZEN CARD

This is the 3rd time that I have posted on this platform, e-mailed and subsequently tried to phone Standard Bank to assist with the mere task of changing my Prestige Credit Card to a World Citizen Card. This mundane request has caused severe doubt in Standard Bank's sub-standard ability to deliver on a very basic client services request. I SINCERELY REQUEST THAT THIS BE RESOLVED.

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Replies (1)
Standard Bank
Standard Bank's reply02 May 2018, 08:51
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Regards,

Complaint Resolution Centre

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