3rd-Party deposit info withheld to make money

Item: Standard Bank
Rating: 1
Author: Thavan M

Complete information on 3rd party deposits are still not reflected. This promotes ***** as we must pay around R160 for this info, which is ********* and a ******* ... and there is a delay. They should be fined heavily for withholding information just to milk their customers .... its borderline *****.

I'm moving away from this bank.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

26 Mar 2021, 00:51

Hello Thavan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply26 Mar 2021, 00:51

Official

Hello Thavan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Thavan M's updateReviewer Update

26 Mar 2021, 05:38

A"STANDARD RESPONSE" as I have highlighted this numerous times over the last decade.

Thavan M's update26 Mar 2021, 05:38

Reviewer Update

A"STANDARD RESPONSE" as I have highlighted this numerous times over the last decade.