1 reviews | Active since Oct 2012
3rd hellopeter complaint...No feedback
Worst service ever,This is now my 3rd hellopeter complaint as i was promised last week by Zenette at your complaints dept that someone would call me....4 days later and still no call.Standard bank incorrectly captured my email hence i was unaware of my credit card amount debits which caused a negative balance and they refuse to take responsibility....Did my bond through you guys,loans etc and my whole life i have been proud of my bank but today im dissapointed,If u guys are not going to compensate that negative balance then an exec needs to call me and explain...and if that doesnt work then sadly after 10yrs i think its time i move to CAPITEC.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
They have attempted to to contact you, but there was no answer.
We will try to make contact with you once again.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
They have attempted to to contact you, but there was no answer.
We will try to make contact with you once again.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,