MD
Muzi D

1 reviews | Active since May 2022

08 Oct 2024, 11:04

*****

I've wrote about them approving debit dates and debit orders without my approval. It then leave me on - R120 something. Today again they did what they do best and I'm now sitting on -R300 and when I ask the bank to cancel this account and transfer my money that is in money market to ABSA account they telling me that I need to pay these minus in order to close my account. And one manager that I once spoke to regarding this when it 1st happened she told me straight that she told me in July that the only solution with standard bank is to close the account because standard is suffering as a result they even close some branches including windermere but I did not listen. So it either I wait for NCC to email standard bank while I'm getting dipper and dipper to these minus or I just pay this one and leave

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Replies (1)
Standard Bank
Standard Bank's reply08 Oct 2024, 11:15
Official
Dear Muzi

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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