1 reviews | Active since Mar 2013
38 Days
<p>Short version:</p> ********** <p>People working in this department are useless and lazy.</p> <p> </p> <p>I logged a complaint on the 18th of April regarding double charges.</p> <p>Good day,</p> <p> </p> <p>The amount of R105.00 was deducted on the 1st of April and the 8th of April. </p> <p>This purchase was only made once. Kindly reverse the second amount of R105.00</p> <p> </p> <p>Ref ********** 63</p> <p> </p> <p>I completed your form. Response was slow. You requested, after filling out the form, the account number,Proof of the double payment (!!!???)- Your work for Standard bank, right? Then they still couldnt see the transactions. Then I had to explain to them where to find the transactions.</p> <p> </p> <p>This may only be R105.00 but this is a bussiness where I am responsible for the finances.</p> <p>I remember now why I closed my personal accout with you.</p> <p> </p> <p>Please sort this out.</p>
Dear Annelize
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Annelize
Thank you for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
