1 reviews | Active since Mar 2009

13 May 2017, 14:05

37 years but I cannot take it anymore

<p>I am writing this very last complaint before closing my 37 year old bank account. I am just so very very tired of the non existent customer service at this bank I cannot bear to have any account with them any longer.</p> <p>And beware any std bank customers of the scheme they have now concocted for you to autpay your credit card. What they promise over the phone they cannot deliver - whatever you do, DONT accept what they tell you. If you pay your credit card manually - keep it that way!</p>

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Replies (1)
Standard Bank
Standard Bank's reply16 May 2017, 14:56
Official

Dear Cynthia

Thank you for your posting.

I refer to our email correspondence and would like to apologise for the inconvenience caused.

Kind regards

Clint Petersen

Complaint Resolution Centre

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