SvdS
Sadie van der Schyff

1 reviews | Active since Mar 2016

13 Jun 2023, 10:11

*****

I was a victim of phishing, and while i was guilty of falling for it, standard bank has made no effort to get the money back or even find out where it went, i was just told that it was someone i knew cause i logged in

0
Replies (2)
Standard Bank
Standard Bank's reply13 Jun 2023, 10:17
Official
Dear Sadie 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply20 Jun 2023, 16:50
Official
Hope everything is good.

Our stake holders have informed us that they have sent you an email with their findings.

Please refer to the letter's content for details on the escalation procedures.

Warm Regards 
Standard Bank Hello Peter Team
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