WR
Werner R

1 reviews | Active since Jan 2015

26 Oct 2015, 12:15

35 min wait

Waited in que for 35 min to be helped for foreign exchange services, more than 8 people in que with only 1 of the 3 counters open. I was nr 3 in theque and it took 35min to be helped.

0
Replies (1)
Standard Bank
Standard Bank's reply26 Oct 2015, 14:48
Official
Hello wraubeneheimer85,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,