JM
Joseph M
1 reviews | Active since Jul 2023
12 Dec 2024, 12:47
32-Day-Notice Investment
I had opened a 32-day-notice account and went to branch to close it last month (with a notice). The account remains active to this day and when I contact Standard Bank to ask why the account is still active when I closed it, I do not get any response (it has been almost a week now).
Horrible bank. I have to complain about their service every now and then - it is exhausting.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
12 Dec 2024, 12:53Dear Joseph
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2024, 12:53
Official
Dear Joseph
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
JM
Joseph M's updateReviewer Update
12 Dec 2024, 12:56I need a solution, and they send me an automated response. This bank is horrible.
JM
Joseph M's update12 Dec 2024, 12:56
Reviewer Update
I need a solution, and they send me an automated response. This bank is horrible.
Standard Bank's replyOfficial
12 Dec 2024, 13:02Our team is working on this matter. Please be on the look out for further feedback.
Standard Bank's reply12 Dec 2024, 13:02
Official
Our team is working on this matter. Please be on the look out for further feedback.