PN
Pamela N
1 reviews | Active since Jun 2026
02 Jun 2026, 10:44
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IRO of honouring fees charged. I would rather a payment is declined than be charged Standard Bank's honouring fees. A payment to a service provider was short by less that R2 - thank you Standard Bank, you honoured this payment and in return I had to pay you R200 - talk about ******* AND GREED!!!! I've learned my lesson the very hard way:(
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Jun 2026, 11:51Dear Pamela,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply02 Jun 2026, 11:51
Official
Dear Pamela,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
PN
Pamela N's updateReviewer Update
03 Jun 2026, 10:26Many thanks for the quick turnaround time in resolving my issue. Agent handling the query was most pleasant and efficient. I didn't have to do any follow-up.
PN
Pamela N's update03 Jun 2026, 10:26
Reviewer Update
Many thanks for the quick turnaround time in resolving my issue. Agent handling the query was most pleasant and efficient. I didn't have to do any follow-up.
Standard Bank's replyOfficial
05 Jun 2026, 08:17Dear Pamela,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2026, 08:17
Official
Dear Pamela,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***