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sivene N
1 reviews | Active since May 2016
05 Jun 2025, 14:39
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I received an sms from standard Bank 😞 saying that my account os prescribed and that the account is closed i no longer owed. I should contact them and request for a letter confirming such. Upon contacting them i am told i still owe and i need to pay.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Jun 2025, 14:51Good day Sivene,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply05 Jun 2025, 14:51
Official
Good day Sivene,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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sivene N's updateReviewer Update
10 Jun 2025, 07:43My query has been resolved by standard bank. I have received the letter i had requested.😁
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sivene N's update10 Jun 2025, 07:43
Reviewer Update
My query has been resolved by standard bank. I have received the letter i had requested.😁
Standard Bank's replyOfficial
10 Jun 2025, 13:24Thank you for the update, we would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jun 2025, 13:24
Official
Thank you for the update, we would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***