bM
baster M
1 reviews | Active since Aug 2024
28 Aug 2024, 16:51
*****
I do buy and sell, so i sold a client car to a foreign guys which he paid on the sport after paying i have transect to my capitec and also client account for his cut, later at night account was blocked, I have let my bank know and was ask of documents which i have provided..my worry now is ma salary went in there. Is the second week now been told of 48houe for a way forward regarding my salary with no update. Now i have no petrol kids are not having funds for school and cant afford their transport or either mine with ma salary on hold. I have send many emails and calls but i don't think there's anyone who cares. all am told is to wait i guess even my life and debit orders will wait as they hold a salary which sustain my everyday movement. been not going to work for days now because i don't have funds to fund my travelling's.
Helpful (0)
Replies (17)0
Replies (17)
Standard Bank's replyOfficial
28 Aug 2024, 17:04Good day
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply28 Aug 2024, 17:04
Official
Good day
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
bM
baster M's updateReviewer Update
28 Aug 2024, 17:07I hope this will happen and happen fast because am losing ma job ma kids are losing lessons which they can fail and won't forgive ma bank for holding ma salary which I will never get if I lose ma job.
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baster M's update28 Aug 2024, 17:07
Reviewer Update
I hope this will happen and happen fast because am losing ma job ma kids are losing lessons which they can fail and won't forgive ma bank for holding ma salary which I will never get if I lose ma job.
Standard Bank's replyOfficial
28 Aug 2024, 17:11Good day
Please allow our team time to look into the matter and we will provide you with feedback.
Kindest regards, Standard Bank Hello Peter Team***
Please allow our team time to look into the matter and we will provide you with feedback.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply28 Aug 2024, 17:11
Official
Good day
Please allow our team time to look into the matter and we will provide you with feedback.
Kindest regards, Standard Bank Hello Peter Team***
Please allow our team time to look into the matter and we will provide you with feedback.
Kindest regards, Standard Bank Hello Peter Team***
bM
baster M's updateReviewer Update
28 Aug 2024, 17:24I will really appreciate as in this point am losing my mind.
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baster M's update28 Aug 2024, 17:24
Reviewer Update
I will really appreciate as in this point am losing my mind.
Standard Bank's replyOfficial
28 Aug 2024, 17:32Good day
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply28 Aug 2024, 17:32
Official
Good day
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
bM
baster M's updateReviewer Update
28 Aug 2024, 18:17Thanks for a call finally .
Am only pazzled after waiting week and days I might still have to wait for 5 day's for this to be resolved. which I really don't know how I will survive till then.
Am only pazzled after waiting week and days I might still have to wait for 5 day's for this to be resolved. which I really don't know how I will survive till then.
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baster M's update28 Aug 2024, 18:17
Reviewer Update
Thanks for a call finally .
Am only pazzled after waiting week and days I might still have to wait for 5 day's for this to be resolved. which I really don't know how I will survive till then.
Am only pazzled after waiting week and days I might still have to wait for 5 day's for this to be resolved. which I really don't know how I will survive till then.
Standard Bank's replyOfficial
29 Aug 2024, 07:23Good Morning Baster
Apologies for the delay.
Please note that our team will provide feedback as soon as its received from the Investigating team.
Kindly be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
Apologies for the delay.
Please note that our team will provide feedback as soon as its received from the Investigating team.
Kindly be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply29 Aug 2024, 07:23
Official
Good Morning Baster
Apologies for the delay.
Please note that our team will provide feedback as soon as its received from the Investigating team.
Kindly be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
Apologies for the delay.
Please note that our team will provide feedback as soon as its received from the Investigating team.
Kindly be on the look out for further feedback.
Kindest regards, Standard Bank Hello Peter Team***
bM
baster M's updateReviewer Update
29 Aug 2024, 07:58i hope your soon is not to add another weeks as i been getting this soon for two weeks now while my family starve.
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baster M's update29 Aug 2024, 07:58
Reviewer Update
i hope your soon is not to add another weeks as i been getting this soon for two weeks now while my family starve.
Standard Bank's replyOfficial
29 Aug 2024, 08:31Our team will definitely be in touch. Please be on the look out for further feedback.
Standard Bank's reply29 Aug 2024, 08:31
Official
Our team will definitely be in touch. Please be on the look out for further feedback.
bM
baster M's updateReviewer Update
29 Aug 2024, 11:01hopefully.
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baster M's update29 Aug 2024, 11:01
Reviewer Update
hopefully.
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baster M's updateReviewer Update
29 Aug 2024, 14:24so even you guys as a customer complaints you can escalate a matter for days with no respond and there's nothing to happen.
am asking this because this even been escalated many times many days yet none of your ***** department did a thing.
you guys service is very poor for customer more special in need very urgent and life crisis like this one.
was expecting my bank to really support in this time of need yet maybe am banking with a wrong bank.
am asking this because this even been escalated many times many days yet none of your ***** department did a thing.
you guys service is very poor for customer more special in need very urgent and life crisis like this one.
was expecting my bank to really support in this time of need yet maybe am banking with a wrong bank.
bM
baster M's update29 Aug 2024, 14:24
Reviewer Update
so even you guys as a customer complaints you can escalate a matter for days with no respond and there's nothing to happen.
am asking this because this even been escalated many times many days yet none of your ***** department did a thing.
you guys service is very poor for customer more special in need very urgent and life crisis like this one.
was expecting my bank to really support in this time of need yet maybe am banking with a wrong bank.
am asking this because this even been escalated many times many days yet none of your ***** department did a thing.
you guys service is very poor for customer more special in need very urgent and life crisis like this one.
was expecting my bank to really support in this time of need yet maybe am banking with a wrong bank.
Standard Bank's replyOfficial
29 Aug 2024, 14:30Good day
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Aug 2024, 14:30
Official
Good day
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
bM
baster M's updateReviewer Update
30 Aug 2024, 07:34*Day 10 of working days after the case.
*8 days of not receiving my salary which is stack with the blocked account.
*12 working days behind with my debits school fees and rent.
This is a few comments to explain my pain and difficulties there's still more i could mention.
Please may someone help me and realize my salary so my kids and family can at least have life.
Am barging you guys to help me.
*8 days of not receiving my salary which is stack with the blocked account.
*12 working days behind with my debits school fees and rent.
This is a few comments to explain my pain and difficulties there's still more i could mention.
Please may someone help me and realize my salary so my kids and family can at least have life.
Am barging you guys to help me.
bM
baster M's update30 Aug 2024, 07:34
Reviewer Update
*Day 10 of working days after the case.
*8 days of not receiving my salary which is stack with the blocked account.
*12 working days behind with my debits school fees and rent.
This is a few comments to explain my pain and difficulties there's still more i could mention.
Please may someone help me and realize my salary so my kids and family can at least have life.
Am barging you guys to help me.
*8 days of not receiving my salary which is stack with the blocked account.
*12 working days behind with my debits school fees and rent.
This is a few comments to explain my pain and difficulties there's still more i could mention.
Please may someone help me and realize my salary so my kids and family can at least have life.
Am barging you guys to help me.
Standard Bank's replyOfficial
30 Aug 2024, 08:41Dear Baster
We have requested our team to look into this matter and provide you with feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We have requested our team to look into this matter and provide you with feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Aug 2024, 08:41
Official
Dear Baster
We have requested our team to look into this matter and provide you with feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We have requested our team to look into this matter and provide you with feedback.
Kindly be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
bM
baster M's updateReviewer Update
30 Aug 2024, 08:51Same old same old have been getting this since the case with no action .
Do you really understand what am sitting with? I just received a call from my ex baby want to go for maintenance Courte and you expect me to relax and keep calm of this empty promise update?
Do you really understand what am sitting with? I just received a call from my ex baby want to go for maintenance Courte and you expect me to relax and keep calm of this empty promise update?
bM
baster M's update30 Aug 2024, 08:51
Reviewer Update
Same old same old have been getting this since the case with no action .
Do you really understand what am sitting with? I just received a call from my ex baby want to go for maintenance Courte and you expect me to relax and keep calm of this empty promise update?
Do you really understand what am sitting with? I just received a call from my ex baby want to go for maintenance Courte and you expect me to relax and keep calm of this empty promise update?
bM
baster M's updateReviewer Update
30 Aug 2024, 12:397078b665-f8ae-4c06-9031-8a0bf1875fbd.jpg 78.26 KB2hour and half been holding waiting for update like standard bank you ant serious..
i regret moving my salary to you guys.
i regret moving my salary to you guys.
bM
baster M's update30 Aug 2024, 12:39
Reviewer Update
7078b665-f8ae-4c06-9031-8a0bf1875fbd.jpg 78.26 KB2hour and half been holding waiting for update like standard bank you ant serious..
i regret moving my salary to you guys.
i regret moving my salary to you guys.
bM
baster M's updateReviewer Update
30 Aug 2024, 15:29no update no reply since.
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baster M's update30 Aug 2024, 15:29
Reviewer Update
no update no reply since.