rL
riaan L
1 reviews | Active since May 2014
18 Jun 2025, 20:07
30 plus years of loyalty - pfff - Officially over STB
Well well well, what a sad and terrible experience with the ***** division with no feedback, pure lack of customer service and ZERO communication. Even being a PvT client that brings nothing to the table.
Logged a ***** case with multiple transactions on my card, it made me feel like the ******** logging it. Tried following up what a joke. This after my card should have been blocked prior to these recent 2nd round of attempts.
I have zero faith or trust in you and it’s time I go to the purple bank, they already are giving me the required platform to move my entire portfolio. Pity there is NO ONE IN CUSTOMER CARE OR CUTOMER SUPPORT for me.
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Standard Bank's replyOfficial
19 Jun 2025, 06:49Good day Riaan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply19 Jun 2025, 06:49
Official
Good day Riaan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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