zK
zubair K
1 reviews | Active since Mar 2017
25 Nov 2020, 15:29
30 minutes wasted on incompetence
Pathetic useless *********** sums up STANDARD BANK SA.
Mail received on the 10/11/2020 with information I respond with instructions to Victoria Mashile, response received 19/11/2020 requesting relevant information to process instruction, I Respond 19/11/2020 with this information today I get another 20/11/2020 confirming instructions, today I get the same mail stating the same thing as the first mail. I call in and waste 30 minutes of my time with Nonhlanla.
I want to settle this matter please get someone with some idea of common sense to call me.
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Standard Bank's replyOfficial
25 Nov 2020, 16:56Dear zubair ali kazee
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Nov 2020, 16:56
Official
Dear zubair ali kazee
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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