1 reviews | Active since Oct 2016

01 Dec 2016, 16:24

30 Minute wait for a consultant still no response

<p>I've been calling the standard bank call centre several times this afternoon to no gain.</p> <p>I mean more that 30 minutes to wait for a consultant to talk to you is absolutely unreasonable.</p> <p>and If im lucky to get a consultant to speak to me, they foward the call but only take me back to the main menu.</p> <p>This is not the first I call standard bank and wait for an unreasonable amount of time wasting precious amounts of airtime and still dont get help.</p> <p> </p> <p>I mean you have to do something about that.</p>

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Replies (1)
Standard Bank
Standard Bank's reply02 Dec 2016, 09:58
Official

Good day Neo Panane

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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