TD
Thabang D

1 reviews | Active since Oct 2019

18 Oct 2019, 23:43

3 years unemployed owing standard bank

I have had a standard bank loan and credit since 2016, 2017 January i lost my job, i had no idea i had loan insurance as i was never informed, i also knew nothing about presenting a letter of my terminated contract, i have been getting calls about the loan and credit since 2017 todate,i am still unemployed and a student at UJ, and thats the truth i say to the callers. Isnt 3 years maximum number of years unemployed calls for dismal of the loan or credit?, please assist

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Replies (2)
Standard Bank
Standard Bank's reply19 Oct 2019, 03:49
Official
Hello Thabang, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
S. Martin 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Oct 2019, 10:15
Official
Dear Thabang Digoro

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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