SM
Sheenagh M

1 reviews | Active since Feb 2018

03 Mar 2018, 08:25

3 WEEKS AND WAITING - CRAZY

STANDARD BANK - ARE YOU THERE? OBVIOUSLY NOT AS YOU DO NOT HAVE THE COURTESY TO REPLY TO MY COMPLAINT. COULD THIS BE 3RD TIME LUCKY - I DOUBT VERY MUCH OMBUDMAN HERE I COME.

From: Hassen, Zeenath Z ********** Sent: Wednesday, 21 February 2018 10:44 AM To: ********** Subject: Hellopeter complaint: ********** 783

Good day Mrs Murphy

Thank you for allowing us the opportunity to look into your matter.

Please note we sent instructions to the credit bureau to update your profile. We awaiting for them to send confirmation. It takes about seven to ten working days. We have noted your concerns and escalated to our management team to address accordingly.

I sincerely apologise for any inconvenience and frustration the matter has caused you.

We appreciate your patience and understanding.

Kind regards

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2018, 08:54
Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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