tT
tyleradammcdonald T

1 reviews | Active since Sept 2012

12 Apr 2021, 17:49

3 times money taken from my account standard bank does nothing

Standard bank have no blocked amazon from **********ly debiting my account

Twice now I have had to contact them to reverse debits from Amazon

And yet again for the third time now AMAZON HAS ****** MINEY FROM MY ACCOUNT

STANDARD BANK I WANT THE REVERSAL DONE IMMEDIATELY I EMAILED YOU LAST WEEK AND NOTHING HAS BEEN DONE NOT EVEN A RESPONSE

WHY SHOULD I KEEP AN ACCOUNT WITH A BANK WHO DOESNT PROTECT ITS CLIENTS MONEY

I WANT THE REVERSAL DONE AND AMAZON BLOCKED FROM EVER DEBITING MY ACCOUNT AGAIN

0
Replies (2)
Standard Bank
Standard Bank's reply12 Apr 2021, 23:53
Official
Hello Tyler, 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards, 
Complaint Resolution Centre
 ********** 
********** (fax)
 *********** 
tT
tyleradammcdonald T's update17 Apr 2021, 08:42
Reviewer Update
You have not contacted me to address this and still the reversal has not happened

I will close my accounts with you seeing as reporting of theft means nothing to you