TT
Tiisetso T

1 reviews | Active since Nov 2019

06 Nov 2021, 10:15

3 tellers with over 1000 customers a day

There’s only 3 tellers in the whole bank, resulting in people sitting outside under the scorching sun

I don’t think banks in the suburbs would allow their customers sitting outside, with no order whatsoever

I wish I could take a picture so that Maponya branch sees how we are being abused as customers

0
Replies (2)
Standard Bank
Standard Bank's reply07 Nov 2021, 02:24
Official
Hello Tiisetso, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
 *** 
Standard Bank
Standard Bank's reply07 Nov 2021, 02:24
Official
Hello Tiisetso, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
 ***