3 Month old Claim still not resolved

I lodged an Insurance claim in 27 Nov 2014, Yes LAST YEAR. The internal assessor came out as well as external assessors from STANDARD BANK's service providers.By the time contractors have been appointed it was time for the construction companies to close for the year end. The construction company that repaired the roof and had to do some painting has not returned to complete the paint work.The plumbing company ripped the bank off by replacing my taps with inferior products and with no regards to match component so that taps in the same bathroom are similar. (i am being kind with my statement here).Brass taps were installed instead on chrome taps. Normal taps in stead of washing machine taps were installed in the laundry. Accessories were not replaced. White Sanware was installed in a colour suite bathroom. The list just goes on. It took me close to 2 months to get the plumbing company to restore my plumbing to similar quality that I had before I registered my claim my claim.The plumbers damaged my tiles and then another company had to come and quote to fix the \RESULTANT DAMAGE"This has not been done to satisfaction either.I also have door components that hasnt been replaced yet."""