KM
Khona M
1 reviews | Active since Feb 2015
27 Jul 2019, 19:11
3 loan accounts double debited
I have 3 loan accounts with Standard Bank. This month end all 3 accounts were duplicated. My account is now overdrawn with FNB. They stated that Standard Bank is the one that sent duplicate request. Please resolve this issue as a matter of emergency as I am now in need of my money.
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Standard Bank's replyOfficial
28 Jul 2019, 05:49Hello Khona
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply28 Jul 2019, 05:49
Official
Hello Khona
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***