NM
Nhlaka M

1 reviews | Active since Oct 2019

06 Jan 2021, 10:09

3 hours of my life wasted

Ordered a new credit card got an sms saying it was at the branch, spent more than 3hrs at that branch only to find the card is at a different branch, I’m done with standard bank.

0
Replies (3)
Standard Bank
Standard Bank's reply06 Jan 2021, 16:02
Official
Nhlakanipho Mzobe

Thank you for posting your comment. 
  
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
  
We apologize for the inconvenience and undue frustration, this has caused.  
  
We greatly appreciate your continued support  
  
Kind regards 
  
Complaint Resolution Centre
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NM
Nhlaka M's update06 Jan 2021, 17:13
Reviewer Update
Not gonna be continued any longer but thank you.
NM
Nhlaka M's update11 Jan 2021, 13:06
Reviewer Update
God, if you are watching from the skys above they have now charged **R159** delivery fee I did not ask for.